Frequently Asked Questions

General Questions

Can I buy products directly from the website?

Ivochem products are displayed online for information and enquiry purposes. To ask about availability, pack sizes, bulk supply or product guidance, use the enquiry button on the relevant product page or contact our team directly.

How do I enquire about a product?

You can enquire through the product page, contact form or by getting in touch with Ivochem directly. Include the product name, size, pack quantity or cleaning need you are interested in so our team can assist you more efficiently.

Where is Ivochem based?

Ivochem is based in Deal Party, Gqeberha, South Africa. We manufacture cleaning products for homes, businesses and industries across the Eastern and Western Cape.

Does Ivochem manufacture its own cleaning products?

Yes. Ivochem is a Gqeberha-based cleaning chemical manufacturer with 25 years of industry experience. Our product ranges include retail, professional and eco-friendly cleaning products.

Do you supply homes, businesses and industries?

Yes. Ivochem supplies cleaning products for home use, offices, hospitality spaces, commercial cleaning teams, industrial environments and other business cleaning needs.

Can I get help choosing the right product?

Yes. If you are not sure which product suits your cleaning task, surface, machine system or supply quantity, our team can guide you based on your needs.

Do you offer bulk cleaning products?

Yes. Selected products are available in larger containers and pack sizes. Bulk availability depends on the product range and specific item.

Where can I find product safety information?

Product pages include safety and usage notes where relevant and may also be available as downloadable documents on selected product pages.

Home Cleaning
Products FAQ

What are home cleaning products?

Home cleaning products are everyday cleaning products made for homes, offices, hospitality spaces and small business environments. This range includes products for dishwashing, laundry, bathrooms, kitchens, glass, floors, fabrics and general household cleaning.

Who are Ivochem’s home products made for?

Our home products are made for home users, offices, hospitality spaces, commercial cleaning teams and businesses that need practical cleaning products for everyday use.

What products are included in the home range?

The home range includes products such as IVO Dishwashing Liquid, IVO Super Bleach, IVO Tile & Grout Cleaner, IVO Window & Glass Cleaner, IVO Multipurpose Kitchen Cleaner, IVO Toilet Bowl Cleaner & Deodoriser, IVO Limeout Limescale Remover, IVO Pine Gel, Star Bright Dishwashing Liquid Lemon, Super Chem Methylated Spirits and De Chef Vinegar.

Are home products available in single units, pack sizes and bulk quantities?

Yes. Selected home cleaning products are available as single units, pack sizes and larger containers. Available sizes vary by product, so check the product page or enquire about the product and quantity you need.

Can businesses enquire about home cleaning products?

Yes. Businesses can enquire about home cleaning products for offices, hospitality spaces, commercial cleaning needs, small business use and higher-use cleaning environments.

Are all home products suitable for all surfaces?

No. Each product has its own intended use and surface compatibility. Always check the product page and product label before use. Where surface compatibility is uncertain, test on a small hidden area first.

Can I use home products in hospitality or office environments?

Yes. Many home products are suitable for home, office and hospitality cleaning needs when used as directed. For higher-use environments or machine-based systems, the professional range may be more suitable.

How do I know which home product to choose?

Start with the cleaning task. For example, choose dishwashing products for dishes, glass cleaner for windows and mirrors, limescale remover for mineral build-up, fabric stain remover for garments or upholstery, and toilet cleaner for toilet bowls and urinals. You can also enquire if you need help choosing the right product.

Professional Cleaning
Products FAQ

Who are Ivochem’s professional cleaning products made for?

Our professional range is made for hospitality, industrial, institutional and commercial cleaning environments, including laundry rooms, commercial kitchens, cleaning teams and high-use facilities.

What products are included in the professional range?

The professional range includes products for commercial laundry and machine dishwashing, such as LaundetPro Auto Liquid Laundry Detergent, Stainox Fabric Stain Remover, Alkaboost Laundry Alkali Booster, Alkawash Dishwasher Detergent and Rinspro Dishwasher Rinse Aid.

Are professional products available in bulk sizes?

Yes. Selected professional cleaning products are available in 5 L and 25 L containers, making them practical for businesses and teams that need regular cleaning product supply.

Are these products suitable for domestic use?

Some products may be compatible with domestic systems when used as directed, but this range is primarily made for professional, commercial and industrial use. Always check the product page and product label before use.

Can I get help choosing products for a laundry room or commercial kitchen?

Yes. If you are unsure which product fits your cleaning task, machine system, load size or environment, send us an enquiry and our team can guide you.

Are professional products suitable for automatic dosing systems?

Selected products in the professional range are suitable for automatic dosing systems, depending on the product and application. Check the product page for usage guidance or contact our team for help.

Do you supply hospitality, industrial and commercial cleaning businesses?

Yes. Ivochem supplies professional cleaning chemicals for hospitality spaces, industrial facilities, commercial kitchens, laundry rooms, cleaning teams and other high-use environments.

Eco-Friendly Cleaning
Products FAQ

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Still Have a Question?

Can’t find the answer you need? Send us an enquiry and our team will help you choose the right product, range, size or supply option for your cleaning needs.